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BPO Services

When you turn to AHS, you are accessing experienced, comprehensive health program management.

Vast experience makes AHS the logical choice for outsourcing.

We have provided business process outsourcing (BPO) services for four decades, and we can leverage our best practices and lessons learned to offer our clients:

  • Proven, structured tools, management principles, plans, and documents to ensure operational excellence and appropriate risk management.
  • Technological advancements that provide ongoing transparency into our operation and facilitate streamlined and managed communication with our clients.
  • Application of critical concepts related to workforce management to ensure operational and accuracy metrics are met, regardless of the type or volume of the transactions.
  • Extensive tools and resources to ensure that staff are prepared to adhere to operational requirements.
  • Talented staff and operational and technical expertise to drive efficiency and quality.
  • A recruiting and hiring strategy that targets staff with the expertise, experience and attention to detail required for each Project.
  • Deep practices and a strong commitment to maximize staff retention.

“Working for AHS has given me a different perspective and better understanding of how important customer service is. Providing great customer service cannot only impact someone else’s life, but can also help you grow as an individual. Thanks to AHS, I have now developed exceptional customer service skills and great opportunities to excel within the company.”

Candice Vaughan (TN)

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