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Field Operations / Outreach

Throughout our company history, we have widely employed a field outreach component as a critical solution to provide personalized education and assistance. Our experience includes strategic partnership development, in-depth face-to-face outreach and relationship building across diverse communities. We bring a rich tool box of both time-tested and innovative methods to educate and engage individuals and organizations across the state.

AHS provides vital outreach services to engage those in need.

Outreach has been a vital component to educate and empower hard-to-reach populations, and support the success of our clients’ programs. Our outreach staff reflect our commitment to cultural sensitivity and have served a wide range of audiences including program consumers, providers, state and county agencies, health and human service agencies, and community-based organizations demonstrating that AHS has the messaging strategies and cultural understanding to effectively engage target populations.

We couple the effectiveness and personalization of face-to-face outreach with our technological advancements. We provide our staff with rich mobile technology and apps to facilitate effective and efficient engagement, and provide our management team and clients with deep insight into outreach effectiveness.

“I have worked for several call centers in my life, but working for AHS is so much different than the rest. There is such an energy that comes with each new day! My co-workers are friendly, knowledgeable and diligent in their work, and take the time to help others grow in knowledge, wisdom and understanding of our day-to-day job of helping others. Supervisors and Leads are so inspiring and supportive that if something goes askew, they are right there to help you back on track with words of kindness and reassuring ways that helps you comprehend the job more. This is an excellent place of employment with extended ways of growth and I look forward to being with AHS for years to come!”

Jackie Irwin (TN)

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