Task Tracking

We have developed a proven task tracking system that is used by many of our clients. The system is designed to effectively track, route and report on contractor, client and stakeholder tasks. Our Task Tracking system was originally built on a web-based platform that includes available routing, workflows and escalations based on business rules for our clients. Features include:

  • Appropriate routing to all contractor, client and stakeholder parties based on task type and specific business rules.
  • Functionality to break tasks into smaller units and assign to different entities.
  • Extensive reporting and monitoring functions based on individual work queue, business unit and overall project status.

Task tracking affords freedom from complicated information management systems.

Our clients have experienced extensive benefits from the deployment of our Task Tracking System. Many of our clients have enjoyed the freedom from tracking complex information on shared spreadsheets as well as the freedom from exchanging private information via email.

“AHS has provided me with an opportunity to grow and be challenged. I appreciate being treated as a person rather than a number which is rare in today’s working environments.”

Patrick McNutt
Call Center Manger