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Please join Mr. Damon Rich, Chief of Recipient and Provider Assistance for AHCA, and Mr. Eng Tan, AHS Vice President of IT, at the Medicaid Enterprise Systems Conference (MESC) in Chicago as they present “Modernizing the Member Service Experience for Florida Medicaid,” on Wednesday, August 21 at 4:45pm in Room W183b.

The presentation will focus on the technologies incorporated into operations in Florida that enhance overall service to members. In addition, a discussion about the importance of partnership during implementation of these innovations will be included.

We look forward to sharing our insights with you!


Delaware Health and Social Services logo

Automated Health Systems announced a new partnership with the Delaware Department of Health and Social Services, Division of Medicaid and Medical Assistance to provide health benefits manager services to the Delaware Medicaid and Delaware Healthy Children Programs. Starting on July 1, 2019, AHS enrollment and technical support teams began providing direct assistance to members before and after enrollment into the managed care organization of their choice, including benefit education and non-biased program assistance.

According to Kimberly Conner, Executive Senior Vice President of Human Resources at AHS, “We bring decades of experience, talent and care to the the people of Delaware. Our primary goal is to ensure that each and every person is treated with dignity and respect, and walks away from the table fully satisfied.”

Automated Health Systems, Inc., is the leader in health service management. Since 1979, from its headquarters in Pittsburgh, PA, AHS has partnered with state and local government agencies to connect with the people they serve. Visit www.automated-health.com for more information about AHS and our service to America.


AHS 40th AnniversaryContinuing a journey begun in 1979, Automated Health Systems proudly acknowledges the company’s 40th anniversary. Started as a small, entrepreneurial enterprise in Pittsburgh, Pennsylvania, AHS has grown to nearly 1,000 employees having worked with nearly half of the state governments in the United States. Today, AHS is the leader in the promotion and management of optimal health care services focusing on low-income families, communities and those most in-need.

Recently honored as a nominee for Leader of the Year by the Pittsburgh Human Resource Association in recognition her outstanding 30-year career achievement in HR, Kimberly A. Conner, Executive Senior Vice President of Human Resources at AHS said, “By any measure, four decades of serving the health care needs of millions of people is a supremely gratifying accomplishment in itself. When you combine that with having the opportunity to work closely with hundreds of highly skilled professionals daily, the personal satisfaction is immeasurable.”

For the past 40 years, AHS has employed thousands of skilled workers across the nation in important positions providing help to those seeking state and federal medical assistance. “As state governments realize that it is in their best interest to self-administer federal financial assistance provided to their citizens, the need will continue for Automated Health Systems to provide the technical expertise necessary to get the job done efficiently and cost-effectively,” Ms. Conner said.

Ms. Conner concluded by saying, “It is our employees who are on the front lines everyday helping those who need it most and I cannot be more proud of the job we do together. Here’s to the next 40 years!”


 Automated Health Systems is looking forward to showcasing our partnership and collaboration surrounding the development of innovative solutions with our longstanding client in Florida, the Agency for Health Care Administration (AHCA). Mr. Damon Rich, Chief of Recipient and Provider Assistance for AHCA, and AHS Vice President of IT, Mr. Eng Tan, will present together at the upcoming Medicaid Enterprise Systems Conference (MESC). MESC is an annual meeting for state, federal and private sector individuals to provide opportunities for the exchange of ideas related to Medicaid systems and heath policy affected by those systems. This year’s conference will be held in Chicago, IL from August 19-22.

The AHCA/AHS presentation entitled, “Modernizing the Member Service Experience for Florida Medicaid,” will focus on the technologies incorporated into operations in Florida that enhance overall service to members. In addition, a discussion about the importance of partnership during implementation of these innovations will be included.

The informative and enterprising presentation by the AHS team is scheduled for August 21 at 4:45pm in Room W183b. We look forward to sharing our insights with you!


Automated Health Systems was honored recently by the Pittsburgh Human Resources Association as a finalist at their Engaging Pittsburgh Awards event held at the Omni William Penn Hotel in Pittsburgh. Nominated for two awards, AHS was a finalist in the Talent, Recruitment & Retention category for its already award-winning Corporate Health Challenge program. In addition, Kim Conner, Executive Senior Vice President of Human Resources at AHS came in as a finalist for the Leader of the Year award.

“I am so proud of the results that our hard work and literal sweat have achieved helping people find their path to a healthy lifestyle,” Kim Conner said, acknowledging the nod given to the Corporate Health Challenge.

The PHRA holds an awards event annually to recognize the outstanding achievements made every day by human resources professionals across the region. Attended this year by Ms. Conner along with members of her HR team, Al Eiler, President of AllTrain and other members of corporate management, the large group of event participants represented a broad cross section of area companies and industries.

“We certainly were in very auspicious company at the event,” Ms. Conner continued, “It was intriguing to hear about the various projects and methods being employed by diverse human resources departments to drive engagement.”

Reflecting on her finish for the Leader of the Year award, Kim said, “Although we did not win, we came out winners. Any opportunity to recognize the dedication of our employees is a big win for us.”

For over a decade the PHRA’s Engaging Pittsburgh: Innovative People Practices has recognized employees and employers from across the region who have demonstrated creativity in designing business practices that have significantly contributed towards organizational and employee achievements. AHS HR management staff are proud PHRA members.


Pittsburgh-based Automated Health Systems (AHS) announced today that it has been nominated for prestigious awards in two categories by the Pittsburgh Human Resources Association (PHRA).  Recognized by the PHRA’s annual Engaging Pittsburgh Awards for 2019, AHS was selected in the Talent, Recruitment & Retention category for its award-winning Corporate Health Challenge program. The initiative focuses on employee good health and nutrition through a vigorous program of exercise and dietary counseling.  In addition, Kimberly Conner, Executive Senior Vice President of Human Resources at AHS was nominated as Leader Of The Year in recognition of her outstanding corporate leadership, and nearly three decades of service to the company and its employees.

“It is truly gratifying to see the fruits of so much labor over so many years come to bear.  The company-sponsored Corporate Health Challenge has been a tremendous success helping our employees enjoy a healthier, more productive lifestyle.” Ms. Conner said.

Reflecting on her long tenure at AHS, Kim stated, “I’ve been very fortunate in my career to have the opportunity to meet and work with so many fine professionals from all walks of life.  Through the good times and bad, I know that we are helping people every single day and I couldn’t imagine doing anything better than that.”

For over a decade the PHRA’s Engaging Pittsburgh: Innovative People Practices has recognized employees and employers from across the region who have demonstrated creativity in designing business practices that have significantly contributed towards organizational and employee achievements.  Winners for 2019 will be announced at the PHRA Engaging Pittsburgh awards celebration on Thursday, April 11 at the Omni William Penn Hotel.


AHS continues to be a committed partner with Healthsource RI, administering contact center services for the Rhode Island State-based Health Insurance Exchange. The numbers from the year-end open enrollment period are in and it was a great success!  According to the latest Rhode Island’s Health Information Survey, only 3.7% of Rhode Islanders were uninsured in 2018 which is down from 4.2% in 2016. HealthSource RI’s individual and family enrollments increased by 1,849. During this open enrollment period, 32,486 customers enrolled in a health insurance plan compared to 30,637 last year. It is rewarding and energizing for AHS to play an integral role connecting Rhode Islanders to high quality, affordable health insurance.

Click here to read the full press release.


We take a moment today to say “Thank You” to all of our dedicated employees working tirelessly to help those most in need.


Automated Health Systems announced the completion of its cross-platform social media management program. Initiated as a result of the recent overhaul of the company’s public website, a team of technical experts undertook the task to fully manage AHS social media profiles on all of the major social media channels, including Facebook, Twitter and Instagram. In addition, corporate and employment profiles were addressed with CareerBuilder, Glassdoor, Indeed and Google.

According to Kimberly A. Conner, Executive Senior Vice President of Human Resources at AHS, “We realized that our social media presence wasn’t what it should be. Our team worked tirelessly to create a consistent brand that encourages participation.”

Another component of the social media program includes in-house video production. Corporate videos are showcased on the company’s YouTube channel and website. Ms. Conner said, “We’re very proud of our work helping those most in need obtain health care services. The fact that we can communicate our message instantly to potential job applicants and clients in unique and interesting ways is an invaluable tool.”

Celebrating its 40th anniversary, Automated Health Systems, Inc., is a national health services company headquartered in Pittsburgh, PA. For more information, visit www.automated-health.com.


AHS is excited to have signed a contract with the Illinois Department of Healthcare and Family Services (HFS) to provide Long-Term Care (LTC) Application Processing services. AHS will be instrumental in assisting the state with accepting, facilitating and processing Medicaid applications related to LTC services. AHS will be responsible for registering, entering data, running eligibility, and recommending decisions. We look forward to working with the State to facilitate entry into critical programs for this vulnerable population and forming a strong partnership with HFS.

 


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