Automated Health Systems is looking forward to showcasing our partnership and collaboration surrounding the development of innovative solutions with our longstanding client in Florida, the Agency for Health Care Administration (AHCA). Mr. Damon Rich, Chief of Recipient and Provider Assistance for AHCA, and AHS Vice President of IT, Mr. Eng Tan, will present together at the upcoming Medicaid Enterprise Systems Conference (MESC). MESC is an annual meeting for state, federal and private sector individuals to provide opportunities for the exchange of ideas related to Medicaid systems and heath policy affected by those systems. This year’s conference will be held in Chicago, IL from August 19-22.

The AHCA/AHS presentation entitled, “Modernizing the Member Service Experience for Florida Medicaid,” will focus on the technologies incorporated into operations in Florida that enhance overall service to members. In addition, a discussion about the importance of partnership during implementation of these innovations will be included.

The informative and enterprising presentation by the AHS team is scheduled for August 21 at 4:45pm in Room W183b. We look forward to sharing our insights with you!

Automated Health Systems was honored recently by the Pittsburgh Human Resources Association as a finalist at their Engaging Pittsburgh Awards event held at the Omni William Penn Hotel in Pittsburgh. Nominated for two awards, AHS was a finalist in the Talent, Recruitment & Retention category for its already award-winning Corporate Health Challenge program. In addition, Kim Conner, Executive Senior Vice President of Human Resources at AHS came in as a finalist for the Leader of the Year award.

“I am so proud of the results that our hard work and literal sweat have achieved helping people find their path to a healthy lifestyle,” Kim Conner said, acknowledging the nod given to the Corporate Health Challenge.

The PHRA holds an awards event annually to recognize the outstanding achievements made every day by human resources professionals across the region. Attended this year by Ms. Conner along with members of her HR team, Al Eiler, President of AllTrain and other members of corporate management, the large group of event participants represented a broad cross section of area companies and industries.

“We certainly were in very auspicious company at the event,” Ms. Conner continued, “It was intriguing to hear about the various projects and methods being employed by diverse human resources departments to drive engagement.”

Reflecting on her finish for the Leader of the Year award, Kim said, “Although we did not win, we came out winners. Any opportunity to recognize the dedication of our employees is a big win for us.”

For over a decade the PHRA’s Engaging Pittsburgh: Innovative People Practices has recognized employees and employers from across the region who have demonstrated creativity in designing business practices that have significantly contributed towards organizational and employee achievements. AHS HR management staff are proud PHRA members.

Pittsburgh-based Automated Health Systems (AHS) announced today that it has been nominated for prestigious awards in two categories by the Pittsburgh Human Resources Association (PHRA).  Recognized by the PHRA’s annual Engaging Pittsburgh Awards for 2019, AHS was selected in the Talent, Recruitment & Retention category for its award-winning Corporate Health Challenge program. The initiative focuses on employee good health and nutrition through a vigorous program of exercise and dietary counseling.  In addition, Kimberly Conner, Executive Senior Vice President of Human Resources at AHS was nominated as Leader Of The Year in recognition of her outstanding corporate leadership, and nearly three decades of service to the company and its employees.

“It is truly gratifying to see the fruits of so much labor over so many years come to bear.  The company-sponsored Corporate Health Challenge has been a tremendous success helping our employees enjoy a healthier, more productive lifestyle.” Ms. Conner said.

Reflecting on her long tenure at AHS, Kim stated, “I’ve been very fortunate in my career to have the opportunity to meet and work with so many fine professionals from all walks of life.  Through the good times and bad, I know that we are helping people every single day and I couldn’t imagine doing anything better than that.”

For over a decade the PHRA’s Engaging Pittsburgh: Innovative People Practices has recognized employees and employers from across the region who have demonstrated creativity in designing business practices that have significantly contributed towards organizational and employee achievements.  Winners for 2019 will be announced at the PHRA Engaging Pittsburgh awards celebration on Thursday, April 11 at the Omni William Penn Hotel.

AHS continues to be a committed partner with Healthsource RI, administering contact center services for the Rhode Island State-based Health Insurance Exchange. The numbers from the year-end open enrollment period are in and it was a great success!  According to the latest Rhode Island’s Health Information Survey, only 3.7% of Rhode Islanders were uninsured in 2018 which is down from 4.2% in 2016. HealthSource RI’s individual and family enrollments increased by 1,849. During this open enrollment period, 32,486 customers enrolled in a health insurance plan compared to 30,637 last year. It is rewarding and energizing for AHS to play an integral role connecting Rhode Islanders to high quality, affordable health insurance.

Click here to read the full press release.

We take a moment today to say “Thank You” to all of our dedicated employees working tirelessly to help those most in need.

Automated Health Systems announced the completion of its cross-platform social media management program. Initiated as a result of the recent overhaul of the company’s public website, a team of technical experts undertook the task to fully manage AHS social media profiles on all of the major social media channels, including Facebook, Twitter and Instagram. In addition, corporate and employment profiles were addressed with CareerBuilder, Glassdoor, Indeed and Google.

According to Kimberly A. Conner, Executive Senior Vice President of Human Resources at AHS, “We realized that our social media presence wasn’t what it should be. Our team worked tirelessly to create a consistent brand that encourages participation.”

Another component of the social media program includes in-house video production. Corporate videos are showcased on the company’s YouTube channel and website. Ms. Conner said, “We’re very proud of our work helping those most in need obtain health care services. The fact that we can communicate our message instantly to potential job applicants and clients in unique and interesting ways is an invaluable tool.”

Celebrating its 40th anniversary, Automated Health Systems, Inc., is a national health services company headquartered in Pittsburgh, PA. For more information, visit

AHS is excited to have signed a contract with the Illinois Department of Healthcare and Family Services (HFS) to provide Long-Term Care (LTC) Application Processing services. AHS will be instrumental in assisting the state with accepting, facilitating and processing Medicaid applications related to LTC services. AHS will be responsible for registering, entering data, running eligibility, and recommending decisions. We look forward to working with the State to facilitate entry into critical programs for this vulnerable population and forming a strong partnership with HFS.


With cold and flu season upon us, each year Automated Health Systems recognizes National Clean Off Your Desk Day as a way to stress the importance of maintaining a healthy lifestyle. According to Kimberly A. Conner, RDN, Executive Senior Vice President of Human Resources, “Our employees are our most valuable asset and we feel it very important to do everything we can to help them stay well. Clean Off Your Desk Day is an annual company initiative designed to remind everyone to take a look around and organize their work space.”

National Clean Off Your Desk Day began in 1982 with Anne Chase Moeller who helped in her father’s office and shared his very cluttered desk. Anne would often have to clean her father’s chaos in order to do her work. When she finished, she would put her things away and leave just to repeat the process next time. At the end of 1982, Anne declared that her father would clean off his desk at least once each year. They entered “National Clean Off Your Desk Day” into the record book for the second Monday in January and the rest is history.



Dear Colleagues,

The end of the year brings a time for reflection and gratitude. As I reflect on calendar year 2018, Automated Health Systems has much that inspires both pride and gratitude.

I am grateful for our clients across the country. Some of our clients have partnered with us for over 20 years; others are newer partnerships. Through each client, we have formed relationships with dedicated and inspiring team members who have given us opportunities to grow and learn. Regardless of the tenure of our partnerships, all our clients share a dedication to the recipients we jointly serve and a commitment to innovation. We are honored to serve as the face of our clients and are inspired by the trust they impart in us to serve with dignity and compassion.

I am grateful for our staff whose work is vitally important and often results in a meaningful difference in the lives of public program recipients. Each day, our staff performs the hard work of meeting the needs of callers (often in intense circumstances), processing eligibility documents, performing enrollments, mailing and receiving critical documents, and many other essential tasks. This work is demanding and requires thought and careful attention to detail. Each day, our staff rise and meet these challenges.

I continue to be inspired by the hard work of all AHS departments. Our Human Resources staff work tirelessly to find talented staff who share our compassion and commitment to service. Our Information Technology (IT) staff program innovative solutions and routinely challenge AHS to remain on the cutting edge. Each additional team member performs valuable work that helps us succeed. I feel blessed to work in an organization such as ours where talent, commitment and creativity all contribute to service.

Last, I am grateful for the future opportunities that 2019 will bring. These opportunities include continuing to challenge ourselves in our ongoing pursuit of excellence, meeting the needs of our clients with original and cost-effective solutions, and growing our business so that AHS continues to thrive.

As an orthodox priest, I wish those who celebrate Christmas, a very Merry Christmas. And for those who do not observe Christmas, I wish you health, happiness and peace in the new year.

Yours sincerely,

Moses Haregewoyn

The State of Rhode Island has expanded its partnership with AHS! As an addendum of the HealthSource RI contract, AHS is assisting Rhode Islanders that were receiving Medicare Medicaid coverage and long term services and support through the Neighborhood UNITY program and transitioned to Medicaid Fee for Service. This is an important initiative as part of the Governor’s FY19 budget. The Rhody Health Options (RHO) Transitional Call Center provides customer service, information, assistance, education, and support to customers seeking to access care management, pharmacy, and authorizations. AHS understands the importance of this transition and providing as much information as possible to maintain access to care. We are grateful for the opportunity to grow our partnership and expand our capabilities to service Rhode Islanders.