From 2003-2010, the New York State Department of Health (DOH) contracted with AHS to provide education and assistance to consumers calling the Child Health Plus Hotline. AHS offered a convenient way for callers to learn about health insurance programs and access help in filling out the applications for insurance. The Project’s objectives include: Educating consumers […]
Service Type: Call Center Operations
Call Center Operations

Proven call center solutions backed by decades of experience. Since 1986, we have provided call center operations and our clients have recognized our ability to provide quality services, go above and beyond contract requirements, develop effective solutions to problems and find innovative ways to improve service delivery. We serve a range of clients with different […]