Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.
Kimberly Conner, Executive Senior Vice President of Human Resources, and her team lead the annual celebration at Automated Health Systems. “At AHS, customer service is at the core of everything we do. Regardless if we are speaking with customers, clients, or even each other, we provide the same level of high quality service to everyone.”
This year, the theme for Customer Service Week is “Exceeding Expectations Every Day.” According to Ms. Conner, “People remember a good customer service experience. Our number one goal is to exceed our customer’s expectation of service letting them know that we truly care about them and their needs.”
This year, Customer Service Week runs from October 1st through the 5th. Ms. Conner concluded, “We deeply appreciate the hard work and dedication of our employees. Customer Service Week is our chance to recognize the good work they do throughout the year.”