AHS to Service Rhody Health Options Transitional Call Center

The State of Rhode Island has expanded its partnership with AHS! As an addendum of the HealthSource RI contract, AHS is assisting Rhode Islanders that were receiving Medicare Medicaid coverage and long term services and support through the Neighborhood UNITY program and transitioned to Medicaid Fee for Service. This is an important initiative as part of the Governor’s FY19 budget. The Rhody Health Options (RHO) Transitional Call Center provides customer service, information, assistance, education, and support to customers seeking to access care management, pharmacy, and authorizations. AHS understands the importance of this transition and providing as much information as possible to maintain access to care. We are grateful for the opportunity to grow our partnership and expand our capabilities to service Rhode Islanders.