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Derek O. Jackson, MSOL

Vice President

Mr. Derek Jackson is a seasoned manager with over two decades of proven leadership experience. Mr. Jackson has an extensive background in Florida Medicaid services covering all aspects from assisting providers with claims processing to enrolling Medicaid beneficiaries into Health Maintenance Organizations. As a certified Six Sigma Greenbelt and CIAC Operations & People Management Professional, he is well versed in leading large-scale operations to ensure maximum efficiencies. Currently, he works closely with Florida’s Agency for Health Care Administration (AHCA) to meet contract deliverables and achieve established performance and quality standards. Mr. Jackson’s extensive work history includes program design and implementation for multiple health care and Medicaid programs.

“Two years ago, I was privileged to work for Automated Health Systems even though I had no call center experience. Automated Health Systems has given me the chance to excel and learn more about the company which has been a great experience. You will never find a company that is understanding with unexpected life situations. They don’t just look at you like a body in a chair, but more like family.”

Kenya Hayes (TN)

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